Showing posts with label Microsoft problems. Show all posts
Showing posts with label Microsoft problems. Show all posts

Tuesday, September 3, 2013

Troubleshoot Microsoft Outlook Email Issues

Microsoft Outlook 2003 is a primary email client for Windows operating systems and comes bundled with Microsoft Office Suite 2003.

Well, there are number of occasions when you find your Outlook program to be faulty and troublesome. Among the several Microsoft problems that you may face with the Outlook program, are problems with receiving emails. One main reason for this problem is that your mail server may not be responding properly. Nevertheless, you can fix the issue in a matter of minutes. Let us see how this is done.

Troubleshooting Steps

  • To begin with, you need to click on the Windows Start menu located on the left side, bottom corner of your computer screen and then click on the icon that is labeled Control Panel from the list of Start menu options.
  • Now, in the Control Panel window, you need to first change the category view to Large Icons. After that, select the Mail option followed by E-mail Accounts. Click on View or change existing e-mail accounts, and select the Next button. Then, double-click on your email account.
  • Next up, go through the information in the Incoming mail server (POP3) field, listed in the Server Information section.
  • Following which, you need to click on the Windows Start button and enter the text Command Prompt into the search text field. Click on the option that reads Command Prompt. This will open up a new window on your computer screen.
  • Once you do that, you need to enter the following text without using quotation marks: ping example.com and hit the Enter key on your computer keyboard. Please note that you need to enter the actual name of your server in this section. Doing so will check if the server is responsive. If not, you will be notified that the server is down with an error message that reads Request timed out.
  • You will have to wait until the server gets back to its working state. This might take about 24 hours if the mail server is currently undergoing maintenance.

By now, you must have successfully resolved the Microsoft problems related to MS Outlook and started receiving emails without any problem. If you still encounter any issues, please get in touch with Microsoft tech support team for further assistance on this.


Monday, July 8, 2013

How To Troubleshoot Startup Problems In Windows XP

Damaged system files, viruses and incorrectly installed hardware and hardware drivers can make your system underperform. The issues listed above will prevent the system from reloading and restarting. If you are experiencing any of the above listed issues, follow the steps outlined below to troubleshoot the issues during start up.

Instructions to resolve Microsoft problems during start up 

  • Switch on the system and wait for the system to boot up. Repeatedly press the F8 key on your keyboard as the system boots up. This will launch the Windows Advanced Boot Options screen.
  • From the Windows Advanced Boot Options screen, select the label that reads Safe Mode. You may use the navigation arrow keys to move the selection up and down. Now select the label that reads Safe Mode and hit the Enter key.
  • Click on the Start orb placed on the bottom left corner of the home screen. You may use the Windows shortcut key or the shortcut Ctrl + Esc to launch the Start menu. From the Start menu, select the label that reads Control Panel. Change the Control Panel view from classic to category by clicking the link, “Change category to classic”. 
  • Double click the label that reads Add/Remove Programs. Uninstall any new software that you have installed on your computer. Similarly uninstall any recent Windows updates you installed.
  • To review the details of the new software that you have installed on your system and the details of any new changes that you have made, click on the label that reads System.
  • Now, select the tab labeled Hardware. From the Hardware tab, select the label that reads Device Manager.
  • Check your Device Manager. Double-click on any items that show a red or yellow icon. Prepare a note of the error message that pops up. 
  • If you have recently updated the driver, click on the Driver tab, and then select the label that reads Roll Back Driver.
  • Hit the Disable option to disable the hardware, if you have installed the new device just before you started to experience startup problems.
  • Run a full scan with your antivirus software.
  • Close all windows, and hit the Restart option to restart your computer.

Follow the above mentioned steps to fix the Microsoft problems with startup. For more help with the same, drop into our Windows support website.