Thursday, November 8, 2012

Instructions For Sending a Remote Assistance Request

Microsoft Windows platform series did not became a hit in a day. Like the quote “Rome was not built in a day” it took years of hard work to release every platform included in the Windows series. The Graphical User Interface provided by Windows platforms was the main reason behind the success of the earlier Windows platforms because no one else provided the same. Later things changed because GUI was provided by many other platforms. However, Microsoft was many steps ahead of all the other corporations in the software field. Microsoft made Windows in to a platform that is attractive, secure, performing and efficient.
One of the main reasons behind the wide publicity of the Windows platforms among end users and professionals is the simplicity and performance of the platform and the utilities built inside the platform that will assist the users in many ways. One such tool is Remote assistance tool. Remote assistance tool is a Windows Help tool for user assistance.

Remote Assistance Tool
Remote Assistance is one among several Windows Help and support tools used for obtaining help from other users using the internet or network. If you think that the Remote Assistance tool connects you to a Microsoft technical support professional, you are wrong. However, it enables you to send an invitation request to your friends or someone who you know and is capable of helping you with your computer problems. You normally send the invitation request as an email from your system. Remote assistance tool uses the Remote Desktop Connection utility in your system to allow your friend to access your computer. They will able to access your computer and they will have all the user privileges in which you are logged in.

In Windows XP

1. Click Start Button.
2. Click on Help and Support in the Start Menu.
3. Click on Invite a friend to connect to your computer with Remote Assistance link under Ask for Assistance option.  Remote Assistance page is opened after that.
4. Click on the link Invite someone to help you.
5. Type email address of the person in the text box and click Invite this person.

In Windows 7 or Vista

1. Click Start button.
2. Type "Remote Assistance" in the Search box and press Enter.
3. Click on Windows Remote Assistance option from the results.
4. Click on Invite someone you trust to help you link.
5. Click Use e-mail to send an invitation to email the person you want to help you.
Hope you enjoyed reading this article.

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