The contact folder of Microsoft Outlook is often prone to several problems due to numerous reasons. The integrated contact folder within Outlook can be used to get an account of the messages and files that has been sent and received as well as to identify the sender.
Most of the Outlook problems can be resolved using the Microsoft troubleshooting tools. This article lists out some of the basic reasons behind the Microsoft Outlook contact problems. Read on to find out what they are and how to troubleshoot them!
Corrupted contact files
Corrupted files can sometimes cause the application not to work. File corruption can occur due to many reasons such as faulty updates and external applications affecting Outlook. The corrupted contact files cannot be used or accessed in the future. Unfortunately, Outlook programs do not notify you when the contact files are corrupted. Instead, you will have to find and repair such files with the help of Outlook Repairing Scan tool.
Not able to open attachments
The Outlook application can also be used to safeguard your email account from potential harmful programs. Sometimes the attachments you receive along with emails from a trusted source that you already have as a contact, cannot be opened. You will receive an error message saying that the files downloaded can cause harm to your computer. In such a scenario, you can access the file manually by saving the file to your computer. Attachments with .XML extension are more prone to such issues.
Unable to use or locate folders
Sometimes the Outlook programs fail to connect with the contact files as there is no link established between the personal file folder and the Outlook application. Now use the import function named Import and Export to manually import your contact files into the Outlook account. This will also initiate the connection between the .pst files and the contacts folder. Make sure to search the contact files using the file extension .pst. Now you can save the changes made, by restarting the Outlook application and the new folder changes will take effect.
By understanding the root cause of Microsoft Outlook problems, you can employ the right troubleshooting steps to quickly fix the issue. If you want to know more about Microsoft Outlook and its various troubleshooting steps, you may go through the Outlook Help menu or visit Microsoft Support Center online and get more assistance.