Wednesday, March 26, 2014

Fixing Issues With Outlook Add-Ons

Microsoft Outlook is much used as an email client by many computer users around the world. Installing third party add-ons to the program can lead to a disproportionately high number of connection issues in it. If you think that third party add-ons are causing Outlook problems, you can follow the steps discussed in this article to fix the issues with the third party add-ons. The easiest way to do this is to start the Outlook program in Safe mode. When the Outlook program is started in Safe mode, all the add-ons will be disabled.

To do this, you will have to shut the Outlook program completely by selecting File-Exit and then pressing Ctrl-Alt-Delete to reach Task Manager. If you find that running the Outlook program in Safe mode fixes the connection issues that you were having, the next step to be done is to restart the Outlook program normally and then disable or remove the installed add-ins. There are mainly two areas where you need to check - Exchange Client Extensions and COM+ Add-ins.

For Outlook 2010

Open the Outlook program and go to File – Options – Add-ins. Click on the Go button that is located at the bottom part of the window.

For Outlook 2007

In the Outlook window, go to Tools– Trust Center – Add-ins. Select COM Add-ins and then click on the Go button.

For Outlook 2003

In Outlook, select Tools –Options, then click on Other tab and click on the Advanced Options button. Click on the button COM Add-Ins that is located at the bottom of the screen.

You will reach a window that shows you the list of Add-ons installed in the program. You can start by disabling everything except Microsoft Exchange Unified Messaging, Microsoft Outlook Mobile Service, Microsoft Office Sharepoint Server Colleague Import Add-in and Microsoft VBA for Outlook Add-in. You may then click on the OK button.

After that,

In Outlook 2010, you do not have to do any steps.

In Outlook 2007, go to Tools– Trust Center – Add-ins, choose Exchange Client Extensions and then click on the Go button.

In Outlook 2003, select Tools –Options, click on Other tab and then Advanced Options button. Then click on Add-In Manager.

These are the steps to resolve Outlook problems that are caused by the add-ons in the program. If you have any more doubts, you can contact our tech support team for further help.

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