Monday, March 24, 2014

Solving Outlook 2007 Print Issues After Installing Kb2509470

The most popular email client employed by millions of people worldwide is Microsoft Outlook. Microsoft Outlook is embedded with many features, making it one of the most preferred application. However, like other apps, Microsoft Outlook also faces different Outlook problems while working with it. Mostly, you will see an error message called Microsoft Outlook cannot start when you try to work with Outlook. Moreover, the users also face print issues with Outlook 2007.

To solve the print issues, the tech giant Microsoft released a hotfix known as KB2512788. By downloading and installing this hotfix manually, it is possible to solve the print issues with Outlook very easily. A similar solution for this is also being offered through the updates coming through Microsoft Update.

In most cases, after installing the hotfix named KB2509470, the users experienced printing issues and also faced problems while previewing messages. The users also received error message like ‘There is a problem with the selected printer’, ‘You might need to reinstall this printer’, ‘Try again, or use a different printer’ or ‘You cannot start Outlook’. However, for plain text messages, this error is preceded by an error labeled ‘Outlook has encountered a problem’. You will not be able to undo this action once it is completed. Do you want to continue? When this error message comes, Outlook will start taking more CPU than normal.

Solving tip 1
  • If Outlook is open, close it. 
  • Find OutlPrn and provide a new name called .old. Now the current print settings will be reset. 
  • For Windows XP users it will be, C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\ and for Windows Vista and Windows 7 users, it will be, 
  • C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook\ 
  • Once completed, restart your Microsoft Outlook application once again and now you will see no issue with printing. 
However, there is a problem associated with this, you can take a print or a preview for one picture only. To print next, you need to repeat the whole process again. Restarting Outlook is sufficient in most cases and as long as you do not use the Print Preview function, you can print.

Solving tip 2

Saving the file as a txt file or an htm file is another solution available for solving this issue. After saving the file in any one of this format, you can easily print. Outlook Support team is continuously working on this problem to get a fixed solution.

To know more on Microsoft Outlook cannot start issues, contact the Outlook support team.

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